Lesson 3 of 10
Availability is the fraction everybody thinks they understand, and it is the one most often reported wrong. Not because the arithmetic is hard — it is one division — but because deciding which stops belong in it is a judgement, and most plants have never made that judgement out loud.
Step one
Three ideas. Which stops count, the one stop you can actually shrink, and the stops that vanish before anyone can count them.
Concept one
Stops come in three kinds, and only two of them touch availability.
Unplanned stops — the breakdown. Something failed, nobody chose it, somebody got called. This is the one everyone already counts.
Planned but productive stops — changeover, setup, tooling, first-piece approval. You chose to do it, and you are not making parts while it happens. These count against availability. Choosing a stop does not make it free. This is where plants most often flatter themselves: the changeover was on the schedule, so it goes in the excused pile, and forty minutes a day disappears from the number.
Excused stops — breaks, shift handover, planned maintenance, no demand. These come out of the denominator, not the numerator. They do not lower availability; they shrink the window it is measured over. Lesson two showed what that choice is worth, and it was often twenty points.
One test settles almost every argument: could this machine have been making good parts during that time if you had wanted it to? If yes, it counts against you. If the answer depends on who you ask, write the rule down before you next report a number.
Concept two
Breakdowns are the loud loss and the hard one. Fixing them means condition monitoring, spares policy, root-cause work — months of it. Changeover is the quiet loss and the easy one, and it is usually the larger of the two.
The method is SMED, and its whole insight is one distinction. Every task in a changeover is either internal — it can only be done while the machine is stopped — or external — it could be done while the machine is still running the previous job.
Fetching the next die is external. Finding the right spanner is external. Warming the tool, staging the material, printing the setup sheet, checking the first-off gauge is calibrated: all external. Most plants do all of it internally, with the machine standing idle, because nobody ever drew the line.
So the first pass is not to work faster. It is to watch one changeover with a stopwatch, write down every task, and mark each one internal or external. Then move every external task outside the stop. Halving a changeover on the first attempt is ordinary, and it costs nothing but attention.
Only after that do you streamline what is genuinely internal — quick-release clamps instead of bolts, shims cut to a stop, settings recorded instead of dialled in by feel.
And keep the clock honest, as lesson one insisted: the changeover starts at the last good part of the old run and ends at the first good part of the new one. Not when the machine turns over.
Concept three
Every plant has a threshold, whether or not anyone wrote it down. Below some length — three minutes, five, ten — a stop is not recorded. The operator clears it and carries on.
So a machine can stop two hundred times in a shift and still report ninety-four per cent availability, because none of those stops was long enough to become an event. The number is not lying. It is answering a narrower question than the one you asked.
Those minutes are not gone. They surface in performance, as fewer parts than the run time should have produced, which is lesson four. But they arrive there anonymously — as a gap between expected and actual output, with no cause attached — and a loss with no cause attached does not get fixed.
This is also the difference between sporadic and chronic failure. A sporadic breakdown is dramatic, obvious and gets a project. A chronic fault — the jam that happens every twenty minutes and takes forty seconds — is tolerated, worked around, and eventually stops being seen as a fault at all. It is almost always the more expensive of the two.
The defence is not a better formula. It is a tally sheet at the machine and one hour of somebody's attention.
Step two
A 450-minute production window. Set the stops, then move changeover work outside the stop and watch what comes back. The bar shows one changeover split into the part that must happen with the machine idle and the part that need not.
Hands on it, off the screen. Stand through one changeover with a stopwatch and a sheet of paper. Write every task and its time, in order. Do not help and do not suggest anything. Then go back through the list and mark each task internal or external — could this have been done while the machine was still running the last job?
Add up the external minutes. That figure is available to you immediately, costs nothing, and needs no approval to capture. It is the most persuasive single page you can put in front of a plant manager, and almost nobody has ever produced one.
Step three
One question per idea, new numbers every time.
You can sort a shift's stops into the ones that count, the ones that shrink the window, and the ones too short to appear at all. Lesson four goes looking for that last group where it hides — in performance.
Lesson three of ten. This class is taught from the Total Productive Maintenance series — the eight pillars, the six big losses, and the roadmap into AI and predictive manufacturing. Written by our founder, Dr. Gene A Constant, and donated to the Foundation.
Read on Kindle The whole class AI + TPMGSU is a 501(c)(3) nonprofit and book sales are its only income. A purchase is not a tax-deductible donation. As an Amazon Associate, Global Sovereign University earns from qualifying purchases. This lesson is free and always will be. Global Sovereign University: Different by Design. Better by Mission.